Members area

Welcome the merchant hub where you will find all the info you need to run your store with Slide!

Packaging

  • Use your own packaging or our biodegradable shipping bags
  • You receive 50 free shipping bags when you start shipping with us
  • Top-up your bags by ordering below

Say hello to the plastic-free courier bag that you can send back to earth

FAQs

See what questions our members have been asking

How do I print the waybill?

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Select 'Delivery details' in the portal and then 'download PDF'

Do I need a waybill printer?

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If we are collecting order from your depot, you will need to print the waybills. This can be done with a standard or sticker printer.

Do you have insurance for the goods in transit?

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Yes we do. If you would like more info, please email us.

How do I know if an order has been delivered?

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You can track the status of an order on the homepage of the portal.

What happens if my customer is not available for collection?

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We will try our best to arrange for the delivery. If all else fails, our driver will return it to the original collection location.

Do you deliver internationally?

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Please contact jarryd@slideonline.co.za to discuss your requirements.

How are you promoting a greener last mile?

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Sustainability is central to our business's mission statement. We make use of light vehicles and bio-degradable packaging.

Resources

Remote support
  • Create an account
  • Connect your online store to the Slide portal
  • Have packaging and a waybill printer ready
  • Top up your wallet
  • Click "App and Sales Channel Settings"
  • Click "Develop apps"Click "
  • Create an app"Enter app name: "SlideOnline"
  • Click "Create app"
  • Click "Configure Admin API scopes"
  • Select "read_orders" under the Orders section and "read_products" under the Products section
  • Create an app"Enter app name: "SlideOnline"
  • Click "Save"
  • Click "Install app"
  • Click "Reveal token once"
  • Copy and paste the token + Shopify store URL

Support line

Talk to our operations team

Get in touch
For more urgent enquiries please phone us:
+27 84 875 0736